Ninety percent of what users ask is here. The other ten percent goes to support — we reply in under four hours on weekdays.
Sign up, pick an aesthetic, connect a platform, publish your first post. About 12 minutes, start to finish.
Instagram Business, Facebook Pages, Pinterest, LinkedIn company and personal. OAuth flows, token refresh, reconnects.
Voice capture, prompt shapes, render tiers, regen credits, image controls, and why the same prompt twice gives two posts.
Calendar, queues, best-time slots, approver chains, Slack notifications, expired-token handling, retry behavior.
Upgrade, downgrade, seat changes, VAT invoices, PO billing, proration math, annual vs monthly, refunds.
Failed publishes, stale previews, 2FA lockouts, Meta policy rejections, timezone drift, and what to send support.
Instagram has to be a Business or Creator account linked to a Facebook Page. In Postkeet: Settings → Connections → Add Instagram. We run you through Meta OAuth, pick the Page, pick the IG account. Takes 90 seconds. Personal IG accounts can't be auto-published — that's a Meta platform limit, not ours. See Features for the full integration list.
After onboarding we have 10–15 samples of your writing plus a voice questionnaire. That feeds a per-brand profile — adjectives you actually use, sentence rhythm, formality, emoji density, banned words. Most customers say posts sound like them by day three. If it doesn't, the voice panel is editable down to individual rules.
Regenerate costs nothing on Solo and above. Thumbs-down teaches your voice profile what to avoid — within a week the regen rate drops noticeably. If a whole topic is off, open the voice panel and add a banned-topic rule.
Yes — every post is fully editable right up until publish time. Caption, image, hashtags, scheduled slot. Edits to caption also get fed back as "this is more me" signal for future generations. See How it works.
Top-left brand switcher → "+ New brand." Each brand has its own voice profile, connected accounts, calendar, and approval chain. Solo plan is one brand; Studio plans include 3 and add $19/mo per extra. No shared contamination — brand A's voice never leaks into brand B.
Draft is fast and cheap — caption plus a flat-color card. Good for batch ideation. Standard is the default — caption, on-brand visual, hashtags, posted as-is by most customers. Studio is slower and more expensive — layered composition, model-generated imagery, tighter copy passes. Full breakdown on Pricing.
No permanent free tier. We offer a 14-day trial of Solo — full feature access, no card required, no auto-conversion. At day 14 posts stop generating but your workspace stays; add a card whenever.
Two clicks. Settings → Billing → Cancel plan. You keep access through the end of the current billing period, then revert to a read-only archive of your workspace. No exit survey, no retention call, no dark pattern. Refunds for annual plans are prorated if you ask.
Filmed by the product team. No stock music, no upsell, no intros longer than the content.
What Postkeet does, in two minutes. For the skeptic who just clicked Pricing.
Sign up through first scheduled post. Voice capture, connections, calendar.
Prompts, render tiers, regens, voice edits. The creative loop in practice.
Calendar views, best-time slots, approver chains, Slack notifications.
Email support@postkeet.com — average response under four hours on weekdays. Or use the form.